GDPR Data Protection Regulation Privacy Policy

I value my clients with high regard. Client trust and confidence is my highest priority. Although it is necessary that I obtain accurate and current information about my clients in order to provide the highest level of customer service, I am dedicated to protecting the privacy and confidentiality of my client’s information.

The General Data Protection Regulation (GDPR) is concerned with the personal information about you that I collect, store and share. This document details my GDPR policy.

Personal Information I will collect

  • Name
  • Address (optional)
  • Gender (or preferred identity)
  • Telephone/SMS/Whats App contact details (plus permission to send SMS and Whats App message and leave voice messages)
  • Email address
  • Psychological therapy history including any current or historical psychiatric diagnoses and treatment outcomes.
  • Medical conditions relevant to psychological therapy
  • Prescribed medication
  • Current psychological difficulties
  • Historical psychological difficulties
  • Lifestyle and social circumstances
  • Risk information such as suicidal and self-harming history and alcohol and drug use

Information Storage

  • Smartphone; I will store your contact information in my contacts.
  • Email/SMS/WhatsApp; your email address and correspondence will be stored in my email account by nature of you contacting me. Your telephone number may be stored in my SMS or WhatsApp should we exchange messages this way but will be stored via a non-identifiable code rather than your name. Electronic correspondence will also be held by the corresponding app (Gmail, Phone’s SMS, WhatsApp) all of which are GDPR compliant.
  • Paypal: I use Paypal to Store your name and email address if other types of payments cannot be made. This is password protected.
  • Website; none of your personal information is stored on my website.

How I may Process and Share your Personal Information

I will not share any of the information from sessions or contact details with any other parties. This includes the report, which I create to record the energies that I release as well as the areas of concern discussed in the session. With permission from the client, the clients name, country and testimonial may be shown on my website testimonials page.

Your Rights

  • To be informed what information I hold (i.e. to be given or have access to this document)
  • To see the demographic information I have about you (free of charge)
  • To make a ‘subject access request’ (SAR) for copies of your records.
  • To rectify any inaccurate or incomplete personal information
  • To withdraw consent to me using your personal information e.g. to withdraw consent for me to telephone you and request I contact you via email only
  • To request your personal information to be erased.
  • If you wish to assert any of these rights you should contact me.